Company Charges
Company Charges
Our charges are uncomplicated and 100 per cent transparent. There are no hidden extras and there is no call out charge. In addition all customers are made aware of our rates at the time they book their job with our 24-hour call centre.
Hourly Rates: There is a minimum charge of one hour on all jobs, thereafter work is charged in 15 minute increments. All rates exclude the cost of materials and are subject to 17.5%VAT.
Fixed Price: Written and verbal quotations are available from our engineers or we are happy to make an appointment for an estimator to assess your job. All quotations are subject to 17.5% VAT.
No Extras: Customers will not be charged for parking, the time engineers spend travelling to jobs, or the London congestion charge.
| Mon - Fri 7am - 6pm |
Mon - Fri 6pm - 12am |
Saturday 7am - 6pm |
Sunday 7am - 12am |
|
|---|---|---|---|---|
| Essex Rates | £45 | £60 | £45 | £60 |
| London Rates | £80 | £120 | £100 | £120 |
| Boiler Srevice | *£60/*£80 | *£100 | *£75 | *£100 |
| Gas Safety Cert. | *£60/*£80 | *£100 | *£75 | *£100 |
| Surveys | *£150 | - | - | - |
| Day Rate Essex | From £250 | - | - | - |
Charges are per hour except those marked with a * which denotes Fixed Price work
Estimates:
† Estimates are generally non chargeable
Materials: Materials supplied by Clear Water Plumbing and Hetaing will be charged at cost plus 20%. Collection time will be kept to a minimum - any charge will be agreed with the customer in advance and not exceed £80
Payment: Payment must be made in full by credit card, cheque or cash to the engineer upon receipt of invoice.
All work carried out in accordance with our Terms & Conditions. Please see below
† Some estimates may incur a charge depending on the nature of the work, the area and the time of the appointment. Any charge made will be deducted from the final invoice.
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